Whenever there is maintenance activity in the JIFFY.ai core server or application upgrades etc. the folllowing services must be stopped.

1. Stop the Polling
2. Stop the Bots
3. Stop processes in Core Server (Root + jiffyapp-user)
4. Stop the Database

Stop Root-Level Services

1. Stop NGINX

Log in to the JIFFY.ai core server and run the following command as a Root user to stop the NGINX.

• /opt/nginx/sbin/nginx -s stop
• ps -ef | grep nginx



2. Stop rabbitmq

Log in to the JIFFY.ai core server and run the following command as a Root user to stop rabbitmq.

systemctl stop rabbitmq-server

To check the status, run the following command.

systemctl status rabbitmq-server

To confirm if the RabbitMQ is stopped properly, run the following command.

ps aux | grep -i rabbitmq | grep -v grep



3. Stop td-agent

• sudo /etc/init.d/td-agent stop
• sudo /etc/init.d/td-agent status



Stop Application-Level Services

Jiffy core services, such as stop/start Applications must be performed from jiffyapp-usr

Switch the user to JIFFY.ai app Linux user and run the following commands as JIFFY.ai app user to stop the Jiffy Application.

Stop Jiffy Application

1. Switch the user to JIFFY.ai app Linux user and run the following commands as jiffy app user.

   application stop all

2. Run the following command to check whether all the JIFFY.ai services have stopped.

   application status OR supervisorctl status