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Sub-processors

Last Updated: Mar 31, 2021

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To support delivery of our Services, Paanini, Inc. (JIFFY.ai) may engage and use data processors with access to certain Customer Data. This page provides important information about the identity, location, and role of each Sub-processor. Terms used on this page but not defined have the meaning set out in the Customer Subscription Agreement or a superseding written agreement between the Customer and JIFFY.ai.

JIFFY.ai currently uses the following third-party Sub-processors to provide infrastructure services and customer support/communication.

Infrastructure Sub-processor

JIFFY.ai uses the following Sub-processors to host Customer Data or provide other infrastructure that helps with delivery of the services:

Entity Name Sub-processing Activity Entity Country
Amazon Web Services, Inc Cloud Hosting Service United States
India
Sweden

Other Sub-processors

JIFFY.ai may use the following Sub-processors to provide customer support/communication:

Entity Name Sub-processing Activity Entity Country
Google Workspace Email Service and Meet India
Atlassian Inc Customer Service Desk and Support United States
Pendo.io, Inc. In-app communications United States
Zoho Corporation Customer relationship India
Zoom Conference Calling United States
Microsoft Teams Communication Services India

As the business grows and evolves, the Sub-processors engaged may also change.
JIFFY.ai will notify customers of any changes to the Sub-processors to the extent required under the Agreement, and the updates will be posted here.

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