Last Updated: May 3, 2020
To login for the first time, the Tenant Admin clicks the Accept Invitation button in the email invite.
Upon accepting the invitation, the user can select either Jiffy Authentication or LDAP Authentication.
Type the username and the password in the Login to Get Started screen that appears.
In this case, there will be no entry of LDAP settings to be shown under the Applications Settings screen of the Tenant Admin.
In the LDAP Settings screen that appears, specify the following details:
The Username and Password fields will not appear if the Use Service Account toggle button is set to OFF.
The Username and Password fields are mandatory and can be filled using the values from Secure Vault by clicking on the lock icon.
Once the server details are provided along with the details of Service account username and password, the TEST CONNECTION button to validate LDAP authentication. If the Use Service Account is set to OFF, the LDAP server connection establishment happens by implementing a different approach of using the DN entry values.
Once the test connection is successful, the TEST CONNECTION button changes with a green tick mark.
If the test connection fails, the TEST CONNECTION button is replaced with the TRY AGAIN button. The user is redirected to the LDAP settings screen to check if the details provided are correct if not, the user can modify them. Click on the TRY AGAIN button to validate the connection again. If the connection fails again, a message "Please contact System Administrator and alternatively Jiffy authentication can be used" is displayed.