Last Updated: Jul 13, 2023


To support delivery of our Services, Paanini, Inc. ( may engage and use data processors with access to certain Customer Data. This page provides important information about the identity, location, and role of each Sub-processor. Terms used on this page but not defined have the meaning set out in the Customer Subscription Agreement or a superseding written agreement between the Customer and currently uses the following third-party Sub-processors to provide infrastructure services and customer support/communication.

Infrastructure Sub-processor uses the following Sub-processors to host Customer Data or provide other infrastructure that helps with delivery of the services:

Entity Name Sub-processing Activity Entity Country
Amazon Web Services, Inc Cloud Hosting Service United States

Other Sub-processors may use the following Sub-processors to provide customer support/communication:

Entity Name Sub-processing Activity Entity Country
Google Workspace Email Service and Meet India
Atlassian Inc Customer Service Desk and Support United States
Google OCR Optical Character Recognition United States
Zoho Corporation Customer Relationship India
Zoom Conference Calling United States
Microsoft Teams Communication Services India
Microsoft OpenAI Natural Language Understanding United States
MongoDB Atlas Database Services United States
UserGuiding Product Guided Tour United States
Hashicorp Configuration Management United States
Freshworks Knowledge Management India
Slack Communication Services United States

As the business grows and evolves, the Sub-processors engaged may also change. will notify customers of any changes to the Sub-processors to the extent required under the Agreement, and the updates will be posted here.

Did you find what you were looking for?