Last Updated: Mar 8, 2023
Prerequisites: To enable Root Admin as an LDAP User, he/she must have a valid LDAP user account and connection details.
In the LDAP Settings screen that appears, specify the following details:
The Username and Password fields are mandatory and can be filled using the values fromSecure Vault.
Once the server details along with the Service account username and password are provided, click the TEST CONNECTION button to validate LDAP authentication. If the Use Service Account is set to OFF, the LDAP server connection establishment happens by implementing a different approach of using the DN entry values.
Once the test connection is successful, the TEST CONNECTION button changes with a green tick mark.
If the test connection fails, the TEST CONNECTION button is replaced with the TRY AGAIN button. The user is redirected to the LDAP settings screen to check if the details provided are correct if not, the user can modify them. Click on the TRY AGAIN button to validate the connection again. If the connection fails again, a message "Please contact System Administrator and alternatively Jiffy authentication can be used" is displayed.