Sub-processors
Last Updated: Jul 13, 2023
Last Updated: Jul 13, 2023
To support delivery of our Services, Paanini, Inc. (JIFFY.ai) may engage and use data processors with access to certain Customer Data. This page provides important information about the identity, location, and role of each Sub-processor. Terms used on this page but not defined have the meaning set out in the Customer Subscription Agreement or a superseding written agreement between the Customer and JIFFY.ai.
JIFFY.ai currently uses the following third-party Sub-processors to provide infrastructure services and customer support/communication.
JIFFY.ai uses the following Sub-processors to host Customer Data or provide other infrastructure that helps with delivery of the services:
| Entity Name | Sub-processing Activity | Entity Country |
|---|---|---|
| Amazon Web Services, Inc | Cloud Hosting Service | United States India Sweden |
JIFFY.ai may use the following Sub-processors to provide customer support/communication:
| Entity Name | Sub-processing Activity | Entity Country |
|---|---|---|
| Google Workspace | Email Service and Meet | India |
| Atlassian Inc | Customer Service Desk and Support | United States |
| Google OCR | Optical Character Recognition | United States |
| Zoho Corporation | Customer Relationship | India |
| Zoom | Conference Calling | United States |
| Microsoft Teams | Communication Services | India |
| Microsoft OpenAI | Natural Language Understanding | United States |
| MongoDB Atlas | Database Services | United States |
| UserGuiding | Product Guided Tour | United States |
| Hashicorp | Configuration Management | United States |
| Freshworks | Knowledge Management | India |
| Slack | Communication Services | United States |
As the business grows and evolves, the Sub-processors engaged may also change. JIFFY.ai will notify customers of any changes to the Sub-processors to the extent required under the Agreement, and the updates will be posted here.